Episodes
![RSPA Trusted Advisor Ep. 116: Expanding Your Tech Offering and Leadership Skills with ScanSource’s Heather Philpott](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday Jul 10, 2024
Wednesday Jul 10, 2024
In Episode 116 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with Heather Philpott, the Director of Supplier Services at ScanSource, about her leadership journey and her upcoming RetailNOW 2024 panel “Elevate & Innovate: Essential Tools for Empowering Your Retail Technology Solution Business.” Philpott details VAR and ISV best practices for technology expansion and revenue diversification, how she has transitioned from a personal performer to a leadership role, and her guiding philosophies as a young leader.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 115: Visionary Leadership with Rod Plus Solutions President Kevin Spencer](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday Jun 26, 2024
Wednesday Jun 26, 2024
In Episode 115 of “The Trusted Advisor,” RSPA CEO Jim Roddy sits down with Kevin Spencer, President of VAR Rod Plus Solutions, to discuss his leadership journey and his upcoming RetailNOW 2024 presentation “Dynamic Leadership: Igniting Growth, Navigating Change & Empowering Teams.” Spencer shares how embracing visionary leadership has impacted his reseller organization, which actions have freed up his time to work on his business, and who inspired him to make the leap from employee to entrepreneur.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 114: The Secret to Leadership Longevity](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Tuesday Jun 18, 2024
RSPA Trusted Advisor Ep. 114: The Secret to Leadership Longevity
Tuesday Jun 18, 2024
Tuesday Jun 18, 2024
In Episode 114 of “The Trusted Advisor,” RSPA CEO Jim Roddy draws business leadership lessons from the world of college athletics through an interview with Brian Streeter, the Director of Athletics for 27 years at Penn State-Behrend, and Dave Niland, Behrend’s head men’s basketball coach for 29 years. Streeter and Niland share the keys to their longevity as successful leaders, how they have changed as leaders over time, the dynamics of coaching your family and leading people who are like family, and the biggest mistakes team leaders make today.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 113: Selling to and Leading a New Generation with BlueStar’s Michel Sirois](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday Jun 05, 2024
Wednesday Jun 05, 2024
In Episode 113 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with Michel Sirois, President of BlueStar Canada and Past Board Chair of the RSPA, about his leadership journey and his upcoming RetailNOW 2024 panel “Unlocking the Secrets of Selling to a New Generation of Customer.” Sirois shares one of his sales secrets, how he developed his leadership style through “unlearning and relearning,” how mentors shaped his leadership philosophy, and how he keeps his leadership skills sharp today.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 112: Tonic POS, BOLD Co-Founders Talk Leadership Amid Rapid Growth](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Thursday May 23, 2024
Thursday May 23, 2024
In Episode 112 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with the co-founders of VersiTech, the parent company of Tonic POS and BOLD Integrated Payments, CEO Tyler Young and Chief Revenue Officer Gary Liu. Young, Liu, and Roddy discuss how to successfully integrate three companies into one culture, how to effectively hire and onboard new employees who enhance your culture, challenges that shaped Young and Liu as leaders, and more.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 111: Emotional Agility with POS Supply CEO Stephen Enfield](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday May 08, 2024
RSPA Trusted Advisor Ep. 111: Emotional Agility with POS Supply CEO Stephen Enfield
Wednesday May 08, 2024
Wednesday May 08, 2024
In Episode 111 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with Stephen Enfield, the CEO of POS Supply Solutions. Enfield and Roddy discuss how to integrate company values throughout an organization, how to successfully onboard new hires and newly acquired companies, how successful leaders embrace “emotional agility,” and more.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 110: Brad & Owen Lucas Find Sweet Spot of Brotherhood, VAR Leadership](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Tuesday Apr 16, 2024
Tuesday Apr 16, 2024
In Episode 110 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with brothers Brad Lucas and Owen Lucas of VAR Lucas Systems, named one of the Best Places to Work in South Carolina. Brad, the company President, and Owen, Vice President of Operations, discuss what drives them to improve their family business, what activities have expanded their leadership skillsets, why retail IT solution providers need to “keep your feet moving,” and more.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 109: Document Retention Best Practices with Atty. Jill Miller](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday Apr 03, 2024
RSPA Trusted Advisor Ep. 109: Document Retention Best Practices with Atty. Jill Miller
Wednesday Apr 03, 2024
Wednesday Apr 03, 2024
In Episode 109 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with RSPA General Counsel Atty. Jill Miller about VAR and ISV best practices related to document retention. Additionally, Miller, one of the retail IT channel’s top experts in payments, provides an update on surcharging and cash discounting.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 108: Next Gen Leadership with Alpha’s Truman Meecham and BMC’s Bobby Bauer](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Wednesday Mar 20, 2024
Wednesday Mar 20, 2024
In Episode 108 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with Truman Meecham, President at hospitality POS solution provider Alpha, and Bobby Bauer, President & CEO at VAR Business Machines Company (BMC), about their leadership journeys. Meecham and Bauer discuss the nuances of leading your family business, the experiences that shaped them as leaders, the challenge of balancing company history with forging a path for the future, and more.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
![RSPA Trusted Advisor Ep. 107: Analyzing the 2024 RSPA Retail IT Channel KPI Study](https://pbcdn1.podbean.com/imglogo/image-logo/6195353/Audio-Icon-Podcast-1400x1400_300x300.png)
Thursday Mar 07, 2024
RSPA Trusted Advisor Ep. 107: Analyzing the 2024 RSPA Retail IT Channel KPI Study
Thursday Mar 07, 2024
Thursday Mar 07, 2024
In Episode 107 of “The Trusted Advisor,” POS Nation VP of Customer Experience Will Atkinson, BlueStar VP of Marketing Dean Reverman, and RSPA CEO Jim Roddy analyze the 2024 RSPA Retail IT Channel KPI Study. Atkinson, Reverman, and Roddy discuss how niche strategies are boosting VAR and ISV profits, the continued expansion of the as-a-Service recurring revenue business model, the forecast for VAR/ISV acquisitions, and more.
To download your copy of the 2024 RSPA Retail IT Channel KPI Study, visit: www.GoRSPA.org/2024-rspa-retail-it-channel-kpi-study
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.