RSPA Trusted Advisor

RSPA Trusted Advisor Ep. 132: Corporate Transparency Act Update from Atty. Jill Miller

In Episode 132 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with RSPA General Counsel Atty. Jill Miller about the latest developments related to the Corporate Transparency Act. 

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, and grocery verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 131: Industry Experts Analyze 2025 RSPA Retail IT Channel KPI Study

In Episode 131 of “The Trusted Advisor,” POS Nation VP of Customer Experience Will Atkinson, BlueStar VP of Marketing Dean Reverman, and RSPA CEO Jim Roddy analyze the 2025 RSPA Retail IT Channel KPI Study. Atkinson, Reverman, and Roddy discuss better-than-expected 2024 revenue numbers, VAR and ISV optimism for 2025, strong profit margins for solution providers, how VARs should counter “MSP Creep,” the long-term future of small resellers, and more. 

To download your copy of the 2025 RSPA Retail IT Channel KPI Study, visit: www.GoRSPA.org/blog-2025-rspa-retail-it-channel-kpi-study/

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 130: “Remarkablism” Leadership with Turnkey Processing’s Steve Martorelli

In Episode 130 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with Steve Martorelli, the Founder and CEO of VAR/ISO Turnkey Processing. Among the topics discussed are how the guiding principle of “Remarkablism” shapes Steve’s leadership approach and the organization, how to integrate your core values into day-to-day operations, and the importance of opening yourself to 360-degree feedback. 

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.  

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 129: Leadership Trait – Prudence

In Episode 129 of “The Trusted Advisor,” RSPA CEO Jim Roddy shares insights on the important but often overlooked leadership trait of prudence.

Prudence: Don’t make reckless choices. Use good judgement. Analyze, compare, calculate, and project. Accurate critical thinking (what’s true, what’s false, what’s relevant). Open-minded. Flexible. Lack of prejudice or bias. Keep things in perspective – don’t make mountains out of molehills.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.

RSPA Trusted Advisor Ep. 128: “Speak as Well as You Think” with John Vautier

In Episode 128 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks about the overlooked leadership skill of public speaking with John Vautier, a 15-year communications coach and the Vice President of Business Development for Vautier Communications. Among the topics discussed are how strong speaking skills greatly enhance a leader’s perceived competence, the foundational elements of an effective presentation, best practices for calming your nerves before presenting, and tactics to make your presentations more conversational. 

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 127: Entrepreneurial Leadership with Channel Expert Janet Schijns

In Episode 127 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with channel expert Janet Schijns, the CEO and co-founder of JSG and an RSPA Board Advisor. Among the topics discussed are leading through change, key differences between risk taking at a large company vs. a small company, the state of women in the IT channel, and why VAR and ISV leaders need to avoid “echo chambers.”

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 126: Authentic Leadership with COCARD’s Dan Brattland

In Episode 126 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with COCARD’s Dan Brattland. Among the topics discussed are the importance of being true to your distinct leadership style, the Three C’s of Leadership (staying cool, calm, and collected), how to delegate effectively, and what to do when delegation to an employee doesn’t work out.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 125: Ethical Capitalism with CEO of the Year Bob Chapman

In Episode 125 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks ethical capitalism and leadership with Bob Chapman, the Chairman and CEO of Barry-Wehmiller, a $3.6-billion global capital equipment and engineering solutions company. Among Chapman’s accolades are being named the CEO of the Year by the Society for Human Resource Management (SHRM), the #3 CEO in the world in by Inc. Magazine, and a Top 10 Social Capital CEO by International Business Times. Chapman is author of the Wall Street Journal best-selling book Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. 

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 124: Shared Leadership with Heartland’s Andre Nataf, Maddie Stockwell

In Episode 124 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with two Heartland executives: Andre Nataf, Sr. Vice President of POS Distribution, and Maddie Stockwell, Sr. Director of the Heartland POS Dealer Channel. Among the topics discussed are how to navigate shared leadership responsibilities, tactics to bridge generational divides, and the importance of building a team that aligns with company values.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

RSPA Trusted Advisor Ep. 123: Strategy and Leadership with Round 2 POS President John Giles

In Episode 123 of “The Trusted Advisor,” RSPA CEO Jim Roddy sits down with John Giles, the President of ISV Round 2 POS, to talk strategy and leadership. Among the topics discussed are choosing a strategy designed to be radically different from your competition, how to implement your strategy, and the importance of frequently running tests to ensure you are the disruptor and not the disrupted.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.